AskPSC The NYS Public Service Commission's Consumer Web Site Ensuring Safe, Reliable Service and Reasonable, Just Rates sinc 1907   Pictures of NYS  
Information for: Residential Businesses Students & Teachers Senior Center
Electricity Telephone Natural Gas Water Cable TV

Seal spaces around the air conditioner with caulking to prevent cool air from escaping.
PublicationsFAQsCalendarMedia LibraryTipsContact UsUtility Complaints & Inquiries Printable Edition
Welcome to the NYS Public Service Commission's Consumer Website

In The Spotlight View All PSC Press Releases ]
Case 14-T-0360 - Dunkirk Gas Corp. Transmission Line
PSC is seeking comments on Dunkirk Gas Corporation's request to construct a 11.3 mile natural gas pipeline from the Town of Pomfret to the City of Dunkirk.
Case 13-T-0515 (NYPA's Transmission Line)
Fact sheet containing information regarding NYPA's request to construct capacitor banks in Delhi, NY
Case 14-M-0101: Reforming the Energy Vision (REV)
REV is an energy modernization initiative that will fundamentally transform the way electricity is distributed and used in New York State.
Case 13-T-0585 Cricket Valley Energy
Fact Sheet containing information regarding Cricket Valley Energy's request to build a 14.6 mile 345kV transmission line in Town of Dover
Case 14-W-0006 United Water Merger and Rate Increase
Fact Sheet containing information regarding United Water New Rochelle and United Water Westchester Proposed Merger and Rate Increase
631 Area Code Proceeding
Information for consumers in Suffolk County regarding the 631 Area Code Proceeding
Case 14-G-0197 - North Salem Gas Franchise
NYSEG filed a petition with the NYS Public Service Commission seeking authority to exercise a natural gas franchise in the Town of North Salem, Westhchester County.
Retail Access Proceeding
PSC is seeking public comments on competition and the retail energy market.
What You Should Know Before Choosing An Energy Supplier
You have a choice of who supplies the energy that you consume, either your utility or an Energy Services Company (ESCO).
On-Bill Recovery Financing Program
A new option for financing the improvements that make your home more energy efficient and comfortable.
The NYS PSC has directed Verizon, the state's largest provider of land line telephone service, to focus its repair and maintenance on customers in need of protection
Residential Consumer Protections
Plain language description of consumer protections regarding electric and natural gas utility service
Consumer Protections for Businesses
Rules and regulations regarding consumer protections for electric and natural gas utility service
Energy Efficiency Portfolio Standard (EEPS)
The Energy Efficiency Portfolio Standard (EEPS) is a New York State initiative to reduce energy consumption and enhance energy efficiency programs. The target goal is to reduce energy usage in New York State by 15% by the year 2015.
Consumer Guide to Telephone Service
Comparison guide to help consumers make informed decisions when choosing among the various types of telecommunications service providers, such as traditional telephone service, wireless, cable and Internet.

Other Emergency Informaton:

To help ensure your health and safety in the event of a storm or other event that disrupts your utility service, you should take precautionary steps, both before and during an outage.

Click here for a copy of our Utility Service Interruptions Brochure.

For Additional Information