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Wrap your water heater in an insulating jacket. The insulating jackets can be purchased at your local hardware store. But before you purchase the jacket, you should check your owner's manual and make sure that your water heater is not insulated or by using an insulating jacket you won't void your warranty.
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Your Rights & Consumer Protections
Customers of electric, natural gas, telephone, water, and cable TV service have rights, protections, and responsibilites.
 
The New York State Public Service Commission (Commission) expands consumer protections concerning the marketing of competitive energy services companies' (ESCOs) service offerings.  For more information regarding these marketing standards for ESCOs, you can click here.
  
Listed below are the New York State Consolidated Laws for each of the utility services.


Electricity Rights
Natural Gas Rights
Telephone Rights
Cable Rights
Water Rights
Disabled Rights
Seniors Rights
Life Support Rights
Non-Residential (Business) Rights