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Lifeline: Discount Telephone Service

Do you qualify for lower cost phone service?

You may be qualified to save money on your telephone bills through the Lifeline Telephone Service Programs.  Lifeline is a government assistance program that helps income eligible customers save money on their phone bills and stay connected to vital emergency and community services, friends, and family.

Lifeline:  Under the Lifeline program, wireline customers receive a waiver of the federal subscriber line charge, a savings of at least $75 annually, as well as a discount on their basic local service charge. The total discount varies depending on their local telephone service provider. Additional discounts are provided for consumers on tribal lands. Also, some wireless companies now offer Lifeline savings to eligible customers; consumers should contact their providers to see if they participate in Lifeline.

For details on program discounts and eligibility, read our Lifeline publication or contact your local telephone company for additional information.  You can look for your company's contact information using our list of telephone service companies that have Lifeline programs.  Also, you can visit our media library to hear our Lifeline radio and television ads. 

Check it out!- Visit the Web site for more information on the Lifeline program.  The site was developed by a federal/state Working Group formed in 2005 to address the problem of how to reach consumers who may be eligible for Lifeline and Link-Up and ensure they have access to information about the programs and how to apply. The Working Group includes representatives of the:

  • Federal Communications Commission (FCC)
  • National Association of Regulatory Utility Commissioners (NARUC) and
  • National Association of State Utility Consumer Advocates (NASUCA).


Tribal Lands Program: Residents of Tribal lands may be eligible for additional Lifeline benefits, as well as a discount on initial activation of telephone service.

This program provides a one-time discount of up to $100 on the initial installation or activation of a landline or wireless telephone for the primary residence.  Tribal Lands Link Up also allows consumers to pay the remaining amount that they owe on a deferred schedule, interest-free.  Federal rules prohibit eligible low-income consumers from receiving more than ONE Link Up discount at a primary residence.  Link Up support is only offered to carriers that are building out infrastructure on Tribal lands so not all carriers may discount their activation fee.