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Case 12-M-0476

 Public Service Commission Review of NYS Retail Energy Market

On February 20, 2014, The New York State Public Service Commission took action to improve the economic value that the State’s retail energy suppliers provide to residential and small commercial customers. These changes will help ensure development of a competitive retail market structure that leads to innovation and consumer benefits.

For a copy of the 2/20/14 Press Relese, click here.


In the current retail market, all customers of major electric and natural gas utilities in New York State have the choice to purchase energy from their utility, or from an energy services company (ESCO). Department Staff has been conducting an ongoing review of the performance of the residential and small non-residential retail energy markets to determine if they are functioning as intended and to identify opportunities for improvement.

In 2012, the Commission received a report from staff identifying concerns with the retail energy markets for residential and small commercial customers.  The Commission began a formal proceeding to assess these markets and to determine possible actions that could be taken to improve their operation for the benefit of customers.

Consumer Comments:

At the Commission session held on February 20, 2014, the Commission launched a new phase of its assessment of the retail energy mass markets. In this new phase, the Commission will identify additional actions that could facilitate the development of value-added product and service offerings for mass market energy consumers. The Commission’s Order Taking Actions to Improve the Residential and Small Non-Residential Retail Access markets raised additional questions regarding changes to ESCO eligibility and to ensure ESCO compliance with Commission requirements. The Commission is seeking comments on several questions, see Notice Seeking Comments for a complete list of questions.

Comments may be submitted electronically to the Commission Secretary at, or by mail or delivery to the Department of Public Service, Three Empire State Plaza, Albany, New York 12223-1350.  Comments should refer to Case 12-M-0476.  Comments may also be entered directly into the case by following this link.  Many libraries offer free internet service. 

More information on the case can be found on the Commission's website, here.