This section has information about types of telephone service, shopping for telephone service, telephone companies regulated by the PSC, Rights and Protections for telephone customers, telephone travel tips, area codes, and future changes in the telecommunications world.

New and Noteworthy:

Consumer Guide to Telephone Service - Provides consumers with important information to make informed decisions when choosing among the various types of telecommunications service providers, such as traditional telephone service, wireless, cable and Internet.

E-911 - Information on emergency telephone service for traditional wireline, wireless, cable-based and internet-based Voice over the Internet Protocol (VoIP)

New Area Code Needed for 315 Region - PSC has instituted a proceeding to determine the best options for area code relief in the 315 region

VoIP - Brochure on Voice over the Internet Protocol

Consumer Assistance Programs:

Connect with Savings - Lifeline Discounted Telephone Service

Captioned Telephones - Order forms available for Captel telephones

Chatlines and Call Blocking - Information on keeping your children from talking themselves into trouble with telephone chatlines