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Your Rights & Consumer Protections

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Energy Efficiency and Conservation

Lifeline Discount Telephone

Lifeline Discount Telephone

How to Shop for Utility Services

How to Shop for Utility Services

Power to Choose

Power to Choose

Utility Service Interruptions - What You Should Do

Utility Service Interruptions - What You Should Do

NY's Green Power Program

NY's Green Power Program

Water Conservation

Water Conservation

When purchasing an air conditioner, look for the energy efficiency rating (EER) on the ENERGYGUIDE label. The higher the ERR, the more efficient the air conditioner. Look for "energy Star" air conditioners because they are at least 20 more efficient than other utilities.

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English
	14-E-0524 Emergency Plans
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	98-M-0667: Electronic Data Interchange (EDI) - Business Communications Between ESCOs & Utilities
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	AMI
	/askpsc/page/?PageAction=renderPageById&PageId;=1bd6ba76a45118c5d6101442c3eec614

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	April 7 Report Preparation
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	Article 10 – Siting of Major Electric Generating Facilities
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	Article VII - Siting of Electric/Gas Transmission Facilites
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	Businesses Get Paid to Reduce Energy Use
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	Businesses: Economic Development
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	Businesses: Energy Efficiency
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	Businesses: Telecommunications Services
	/askpsc/page/?PageAction=renderPageById&PageId;=d23753eb037c6fff8f84481efc8ec801

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	Cable Digital Migration FAQs
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	Cable's Rising Cost
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	Call Blocking and Telephone 'Chatlines'
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	CapTel
	/askpsc/page/?PageAction=renderPageById&PageId;=412f63fd0cdac179fd38c010b883747c

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	Case 07-C-1486 (315)
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	Case 10-E-0501
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	Case 11-T-0068
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	Case 11-T-0534
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	Case 11-T-0534
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	Case 12-E-0577
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	Case 12-M-0476
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	Case 12-T-0248
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	Case 13-E-0488 - AC
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	Case 13-G-0092
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	Case 13-G-0136
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	Case 13-G-0336
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	Case 13-G-0584
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	Case 13-T-0235
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	Case 13-T-0292
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	Case 13-T-0391
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	Case 13-T-0469
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	Case 13-T-0515 (NYPA)
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	Case 13-T-0538
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	Case 13-T-0585
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	Case 13-W-0295
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	Case 13-W-0303
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	Case 14-C-0182 - 631 Area Code Proceeding
	/askpsc/page/?PageAction=renderPageById&PageId;=88ba26bfaaa27197c24931ebb33a23b6

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	Case 14-C-0182 - New Area Code
	/askpsc/page/?PageAction=renderPageById&PageId;=affaf5c3f0b31faf5d3cae3d21523c33

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	Case 14-C-0370 -Telco Study
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	Case 14-E-0270
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	Case 14-G-0197
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	Case 14-G-0416 and Case 14-T-0360
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	Case 14-M-0101 (Survey)
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	Case 14-M-0101: Reforming the Energy Vision (REV)
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	Case 14-M-0565: Energy Affordability for Low-Income Utility Customers
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	Case 14-T-0360
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	Case 14-W-0006 Merger & Rate Increase for United Water
	/askpsc/page/?PageAction=renderPageById&PageId;=57026ad71a1baf4706d9a4426f465df2

English
	Case 15-E-0002 - Jamestown
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	Case 15-E-0307 - Massena
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	Case 15-G-0235 - Cobleskill
	/askpsc/page/?PageAction=renderPageById&PageId;=344a7c1b4abc707e889b8dca12c0910c

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	Case 15-M-0388 Proposed Merger of Charter Communications, Inc. and Time Warner Cable Inc.
	/askpsc/page/?PageAction=renderPageById&PageId;=48ab0f335f95a5785b43ae60c5fb255a

English
	Case 15-M-0647 (Brooklyn)
	/askpsc/page/?PageAction=renderPageById&PageId;=c00b3c3c16f3d180a1dfc266e72f020a

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	Case 15-M-0647 - Altice
	/askpsc/page/?PageAction=renderPageById&PageId;=ba3173d5297461023fb718408ba731f2

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	Cases 13-E-0030, 13-G-0031, 13-S-0032
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	Cases 14-E-0318 and 14-G-0319 (CHGE)
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	Cases 14-E-0493 and 14-G-0494 (ORU)
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	Cases 15-E-0283 etc.
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	Cases 15-G-0098 & 15-G-0099
	/askpsc/page/?PageAction=renderPageById&PageId;=03b5cbb4d1ef7013bc771cf0b6390d9c

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	Central Hudson Warns Customers of Nationwide Scam
	/askpsc/page/?PageAction=renderPageById&PageId;=25ab986838e49a0f8825b7c83ede1dbe

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	Con Edison Warns Public to Beware of 'Green Dot' Scams
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	Consumer Guide to Telephone Service
	/askpsc/page/?PageAction=renderPageById&PageId;=c0d00516c4f5fb8569cd89830e44d3f1

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	Current EDI Standards
	/askpsc/page/?PageAction=renderPageById&PageId;=d514e21b9836132af8e897b38b824f5b

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	Current EDI Test Plans
	/askpsc/page/?PageAction=renderPageById&PageId;=9a744f804f46e61cd4dcf655967ba11c

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	draft javascript
	/askpsc/page/?PageAction=renderPageById&PageId;=d73559215f12b9abbb87ad880fa49ff3

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	E911
	/askpsc/page/?PageAction=renderPageById&PageId;=de4e4f1008c3b9ac5b1b6ffe5b11f017

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	EDI Working Group
	/askpsc/page/?PageAction=renderPageById&PageId;=0336adf93be184c9971088ad432f0f4a

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	EDI Working Group Archive 2014
	/askpsc/page/?PageAction=renderPageById&PageId;=dedd85b29671044e960f14abc55a44b5

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	Energy and Water Conservation Tips
	/askpsc/page/?PageAction=renderPageById&PageId;=77d94b8378130bfe5aee0e4fc885f38e

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	Energy Efficiency and Conservation
	/askpsc/page/?PageAction=renderPageById&PageId;=729baf430e198c08b43af65afd024741

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	Energy Efficiency Portfolio Standard (EPS)
	/askpsc/page/?PageAction=renderPageById&PageId;=4002e7429bf204a171e7e1e2430824b0

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	EPS
	/askpsc/page/?PageAction=renderPageById&PageId;=2b6ef46ded7c9c7f07c395ea8e911534

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	HEFPA
	/askpsc/page/?PageAction=renderPageById&PageId;=9a5e6ea1fbbd6caa60dc7dc9927d5ea2

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	Home Energy Assessments
	/askpsc/page/?PageAction=renderPageById&PageId;=d463ce999f630edb17492a6051ecbc37

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	How to Shop for Utility Services
	/askpsc/page/?PageAction=renderPageById&PageId;=1a61f1a12b499bcd7ebe2a1bc9e3f253

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	July 24, 2015 Report
	/askpsc/page/?PageAction=renderPageById&PageId;=f785ff9af71306624a4269c195ef5b78

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	KEDLI Gas Infrastructure and Safety Improvement
	/askpsc/page/?PageAction=renderPageById&PageId;=1be9b075a24ade5569c51d87a8512756

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	LIFE
	/askpsc/page/?PageAction=renderPageById&PageId;=c9c9ba4664aef4325047fdb56a6ba651

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	LLAW 2013
	/askpsc/page/?PageAction=renderPageById&PageId;=ec1b919252cee9bfc170346c2f160832

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	Natural Gas Safety Tips
	/askpsc/page/?PageAction=renderPageById&PageId;=80a2c61a18b6d90510e581db4e929005

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	New York State's Appliance Rebate Program
	/askpsc/page/?PageAction=renderPageById&PageId;=333c811c60519fe58d7b76472c310265

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	NY's Green Power Program
	/askpsc/page/?PageAction=renderPageById&PageId;=a8022193f892947a1d26b67506005183

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	NYPA's Power To Schools Program
	/askpsc/page/?PageAction=renderPageById&PageId;=2cbe3b7e5b0723082e35f7f412d4fe51

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	NYRI
	/askpsc/page/?PageAction=renderPageById&PageId;=bf4e752f20ffbe0745ea08bcf5fcc95f

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	NYSEG and RG&E;'s Appliance Bounty Program
	/askpsc/page/?PageAction=renderPageById&PageId;=b55ea6094170131ddaf55bd9a9c022d9

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	O&R;'s Energy Efficiency Appliance Rebate Program
	/askpsc/page/?PageAction=renderPageById&PageId;=e5ec6cd74f52bbb417a241687d785790

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	OCS
	/askpsc/page/?PageAction=renderPageById&PageId;=008e9b699580f7346b0216ae2cd0504f

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	On-Bill Recovery Financing Program
	/askpsc/page/?PageAction=renderPageById&PageId;=a37e8160f863bdd417af7557eb1ba2c1

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	Privacy Policy and Website Disclaimer Info
	/askpsc/page/?PageAction=renderPageById&PageId;=f5923db96f893a88e2bf97fb061ff959

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	PSC Investigates Consumer Data Breach at NYSEG, RG&E;
	/askpsc/page/?PageAction=renderPageById&PageId;=a5e18317c851ac0cad000c3991fb9792

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	Saving energy is cool.
	/askpsc/page/?PageAction=renderPageById&PageId;=bb154b97ffa91cc9e8dd9710dfefa50b

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	Service Interruptions
	/askpsc/page/?PageAction=renderPageById&PageId;=5cbbcc8ae92e9ed5ee66b01b66bdbd4d

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	Shopping: Telephone
	/askpsc/page/?PageAction=renderPageById&PageId;=840e2bfdc2863beacfeda312853c8122

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	Submetering
	/askpsc/page/?PageAction=renderPageById&PageId;=771d16c78527a4a0b37443498bc19ea4

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	Submetering for Consumers
	/askpsc/page/?PageAction=renderPageById&PageId;=752a54c67a1a201d793fcde5169916a9

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	Survey on National Grid's Customer Service
	/askpsc/page/?PageAction=renderPageById&PageId;=c30aea452330f2217dcd7696059d3398

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	Telco Bill
	/askpsc/page/?PageAction=renderPageById&PageId;=bb9ed0d91647c38475e3c796d6bea483

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	Telco Fees
	/askpsc/page/?PageAction=renderPageById&PageId;=8cc6a217adaa8ffd43c5492028362f4d

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	Telco Shopping Tips
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	Telco Terms
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	Telco Types
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	Telephone Tax Refund
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	TelGuide
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	test edi working group
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	Under Construction
	/askpsc/page/?PageAction=renderPageById&PageId;=c779fdf40497572b437f1d14c2bb20e1

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	Utility Guides
	/askpsc/page/?PageAction=renderPageById&PageId;=f2d8e9a95d1378353a1ea4365b3383c2

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	Utility Performance During Recent Storms
	/askpsc/page/?PageAction=renderPageById&PageId;=e8dc0f9e72f5c90fdbea5fb32aaebbd1

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	Utility Service Interruptions: A PSC guide to what you should do if your utility service is interrupted.
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	Utility Tree Trimming and Vegetation Management
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	VERIZON CUSTOMERS CAN SIGN UP FOR NEW PROTECTIONS
	/askpsc/page/?PageAction=renderPageById&PageId;=f56791afa50b468d8414d10f8760a2bd

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	Water Conservation Tips
	/askpsc/page/?PageAction=renderPageById&PageId;=6825c4f560fdc322af5a8b65c1b60309

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	What You Should Know Before Choosing An Energy Supplier
	/askpsc/page/?PageAction=renderPageById&PageId;=7f285010bbcba4320235157257b2dc82

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	Winter 2014-15
	/askpsc/page/?PageAction=renderPageById&PageId;=92e9a21577bc4804e0e66556636388de

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	Winter Safety Tips
	/askpsc/page/?PageAction=renderPageById&PageId;=4e9d0cbd33892ca7429a260ebd3c92b0

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	Your Rights & Consumer Protections
	/askpsc/page/?PageAction=renderPageById&PageId;=6379dbf9b04a5e72ecd1c73a4fa0e748