Con Edison Power Outage
In July and September, 2006, Con Edison's electric system experienced problems that resulted in the customer outages in portions of Westchester County. The Commission initiated an analysis and investigation of causes and responses to the Con Edison outages (Case 06-E-1158). The investigation will assess the need for changes to Con Edison's practices and procedures to avoid similar failures and outages in the future, and the costs incurred by Con Edison related to these failures and outages.
In addition, the Commission initiated a proceeding on September 8, 2006 to conduct an independent audit of Con Edison's system wide operations, practices and procedures as they relate to emergency planning, response to outages and restoration of service (Case 06-M-1078). The audit will be performed by a consultant managed by Department of Public Service Staff.
The PSC is interested in comments from the customers of Con Edison in Westchester County related to power outages in July and September 2006. The Commission has scheduled several public statement hearings to receive comments. Please join us at one of the following locations:
| Wednesday, October 11, 2006 | Thursday, October 12, 2006 |
| New Rochelle City Hall
Council Chambers
515 North Avenue
New Rochelle, NY
2:00 p.m. | Greenburgh Town Hall
Town Board Meeting Room
177 Hillside Avenue
Greenburgh, NY
2:00 p.m. |
Yonkers City Hall
Council Chambers, 4th Floor
40 South Broadway
Yonkers, NY
7:00 p.m. | Village of Port Chester
Justice Court
350 North Main Street
Port Chester, NY
7:00 p.m. |
If you wish to make a statement at the Public Statement Hearing, please fill out a card and give it to a Department of Public Service staff member. All comments will be transcribed. Comments will become a part of the Commission's formal record and will be considered by staff in its investigation.
The Public Service Commission is particularly interested in comments from customers that address the following questions:
How were you affected by the outages?
Do you think you received timely, accurate and adequate information from Con Edison or otherwise about what was happening before, during and after the service outages?
Did you attempt to contact the company for information or assistance immediately before, during or after the outages, and did you get what you were requesting?
What are your overall impressions about how the company responded to the outages and your reasons for those impressions?
What are your recommendations about actions you believe the company should or should not have taken before, during and after the service interruptions?
What actions do you recommend the Commission take in light of all that you know about these events?
For those customers interested in providing a written response to these questions, Commission staff will have a handout available at the hearings with these questions and space for comments. The form can be completed and submitted to staff. In addition, you can file your comments on-line here.
In addition to speaking at a Hearing, there are several other ways to comment. Please note that comments must be received no later than Tuesday, December 12, 2006. To comment:
Write to:
Honorable Jaclyn A. Brilling
Secretary
NYS Public Service Commission
Three Empire State Plaza
Albany, NY 12223-1350
Call:
the Commission's Toll-Free Opinion Line at 1-800-335-2120 from a touch-tone phone to voice your opinion. This phone line is set up to receive comments from in-state callers, 24 hours a day. Callers should select English or Spanish and press "1" to leave comments on the Westchester outages.
Submit comments:
to the Commission by accessing the Web site – www.AskPSC.com – then click on “Contact Us", then click on "Comment Form." Many libraries offer free Internet access.
Please include: Con Edison Westchester Power Outages in your comments.
