AskPSC - Publications

General/Other Publications

Download PDF Order Publication 0.14MB		How to Reach the Public Service Commission This is a quick reference with telephone numbers, our Website address, and our three office mailing addresses. This version prints out on a single 8.5 x 11 sheet of paper.

Download PDF Order Publication 0.08MB		How to Reach the Public Service Commission - tipstrip version Contact information for NYSPSC printed as a two-sided tipstrip

Download PDF Order Publication 0.44MB		Consumer Guide to Utility Service Tips, Assistance Programs and Protections This consumer guide has information on assistance programs, customer rights and responsibilities, special needs programs and services, protection tips, and tips on controlling your energy costs.

Download PDF Order Publication 0.45MB		Utility Service Interruptions A PSC guide to what you should do if your utility service is interrupted.

Download PDF Order Publication 0.39MB		Power to Help Yourself Tipstrip on Home Energy Fair Practices Act including information about energy consumer rights and responsibilities.

Download Order Publication 0.02MB		The Handbook for Utility Consumers with Disabilities The New York State Public Service Law and the Public Service Commission's Telephone Rules offer protections for residential gas, electric, steam, and telephone consumers. This handbook will provide you with information about your rights and responsibilities, including the special protections available for consumers with disabilities.

Download Order Publication 0.01MB		PSC Programs and Protections for Senior Citizens As an elderly utility customer in New York State, you are protected by special rules enforced by the Public Service Commission. This brochure will tell you everything you always wanted to know about your utility rights.

Download Order Publication 0.02MB		Consumer Complaint Procedures - 16NYCCR Part 12 Any utility customer may file a complaint with or ask a question of the Commission related to electric, gas, steam, telephone or water service when the customer believes they have not obtained a satisfactory resolution of a dispute. This brochure is the verbatim text from Title 16 of the New York Compilation of Codes, Rules and Regulations, Part 12 - Consumer Complaint Procedures.

Download PDF Order Publication 1.33MB		Money and Energy Office of Ecomonic Development and Policy Coordination's 2005 brochure.

Download PDF Order Publication 0.14MB		LIFE 2005 Summer Regional Meetings Information on dates, locations, agenda and registration for the LIFE regional meetings.